Electric Department

Report an Outage

Call 208-878-2538  report outages.

Problems or Questions with your electric bill?           Call 878-2224

Want Outage Information?  Sign up for "Service Interruptions" by clicking the link below:

                                    Sign Up for Outage/Utility Notifications

Transformer Bid Documents for Advertised RFQ  Due June 9, 2023. Transformer RFQ Document - Bid Transformer Specification

The City of Burley works hard to maintain the electric distribution grid in order to minimize power interruptions to your homes and businesses with a 99.9 percent "Power ON" success rate. Most customers experience less than 3 hours of outage time per year.  We do encounter situations that cause power outages on our electric grid.  Planned or unplanned outages (vehicle accidents, trees falling, rodents/birds getting in the power line, etc.) we want to minimize power outages to our customers. If you or someone in your household has a life-threatening medical condition you may want to have a backup plan should a power interruption occur. 

The City of Burley ordinance requires that customers who do not pay their utility bills will be disconnected for nonpayment.  Utility payments are due on the 10th of each month.  A fee is assessed if the payment is received after the 10th and the electricity will be disconnected if the payment is not received by the 20th of the month.  A life-threatening medical condition, small children in the home or financial hardship does not relieve a customer of the obligation to pay for the electric service (and other utilities) and the power will be disconnected for non-payment regardless of the situation. 

2020 Electrical Rates

Residential Rate:
Monthly Meter Charge$14.25
Rate per kWh$0.07593
General Service Rate:
Monthly Meter Charge$14.25
Rate per kWh$0.08034
Max Usage***500kWh
Single Phase Commercial:
Monthly Meter Charge$30.00
Rate per kWh:
Tier1: 0-15,000 kWh$0.08034
Tier2: 15,000-400,000 kWh$0.05839
Tier3: Over 400,000 kWh$0.05284
Three Phase Commercial:
Monthly Meter Charge$40.00
Rate per kWh:
Tier1: 0-15,00 kWh$0.08034
Tier2: 15,00-400,00 kWh$0.05839
Tier3: over 400,00 kWh$0.05284
Yard Lights:
Each per Month$4.25
City Owned Services:
Installation Fee$25
Rate Per kWh$0.05030
***Exceeding 500 kWh for 3 consecutive months will automatically move customer to single phase power

Energy Conservation Rebates

  • There is a $5,000/month limit. This based on a first come, first serve basis. The project must be pre-approved. If a project is received in the month that was not be pre-approved and funding is available at the end of the month, then the rebate will be paid. If a project is received in the month and the $5,000 for the month has been depleted, then the rebate was not pre-approved will not receive a rebate.
  • Noncommercial only. (residential and personally owned shops, airport hangers and the like) This funding is for residential and small commercial projects.
  • No carry over from month to month. ($5,000/month limit)
  • To keep consistency with the program, Energy Efficiency Group (ESG) will administrate.
  • Effective October 1, 2018 through September 30, 2019.
  • All t kW savings will be reported to Bonneville Power Association (BPA).
  • New construction projects will not be provided rebates.
  • There is a four month time frame for project completion.

Please contact Pat Dodd of the Efficiency Service Group (ESG) with any questions or to schedule an evaluation.

(888)-883-9879 (Toll Free)

BPA suggests contacting COMFORT READY HOME at dean.paler@evergreen-efficency.com

 https://comfortreadyhome.com/ crh_logos_notag_stacked-horz

Electric Rates and related documents